Benefits claimants are subjected to an ‘amateurish, secret penal system which is more severe than the mainstream judicial system’, writes Dr David Webster of the University of Glasgow.
Few people know that the number of financial penalties (‘sanctions’) imposed on benefit claimants by the Department of Work and Pensions now exceeds the number of fines imposed by the courts. In Great Britain in 2013, there were1,046,398 sanctions on Jobseeker’s Allowance claimants, 32,128 on Employment and Support Allowance claimants, and approximately 44,000 on lone parent recipients of Income Support.
By contrast, Magistrates’ and Sheriff courts imposed a total of only 849,000fines.
Sanctioned benefit claimants are treated much worse than those fined in the courts.
The scale of penalties is more severe (£286.80 – £11,185.20 compared to £200 – £10,000).
Most sanctions are applied to poor people and involve total loss of benefit income.
Although there is a system of discretionary ‘hardship payments’, claimants are often reduced to hunger and destitution by the ban on application for the first two weeks and by lack of information about the payments and the complexity of the application process.
The hardship payment system itself is designed to clean people out of resources; all savings or other sources of assistance must be used up before help is given.
Decisions on guilt are made in secret by officials who have no independent responsibility to act lawfully; since the Social Security Act 1998 they have been mere agents of the Secretary of State.
These officials are currently subject to constant management pressure to maximise penalties, and as in any secret system there is a lot of error, misconduct, dishonesty and abuse.
The claimant is not present when the decision on guilt is made and is not legally represented.
While offenders processed in the court system cannot be punished before a hearing, and if fined are given time to pay, the claimant’s punishment is applied immediately.
Unlike a magistrate or sheriff, the official deciding the case does not vary the penalty in the light of its likely impact on them or their family.
If the claimant gets a hearing (and even before the new system of ‘Mandatory Reconsideration’ only 3 per cent of sanctioned claimants were doing so), then it is months later, when the damage has been done.
‘Mandatory reconsideration’, introduced in October 2013, denies access to an independent Tribunal until the claimant has been rung up at home twice and forced to discuss their case with a DWP official in the absence of any adviser – a system which is open to abuse and has caused a collapse in cases going to Tribunal.
Yet the ‘transgressions’ (DWP’s own word) which are punished by this system are almost exclusively very minor matters, such as missing a single interview with a Jobcentre or Work Programme contractor, or not making quite as many token job applications as the Jobcentre adviser demands.
full article at Black Triangle Campaign